If your item is in stock then we'll ship it as quickly as possible, usually within two business days.
This is the time for production before shipping. Shipping days are in addition.
Shipping costs are based on package weight. Use the shipping rate calculator in your shopping cart to see the cost of shipping before checkout.
Most packages ship via USPS, but for larger packages we may substitute FedEx Ground or UPS Ground at our discretion. All packages ship from Phoenix Arizona USA.
We now also offer local delivery for most orders ($25+) within a fifteen mile radius of Tempe. Lower cost than shipping, and free for orders of $150+. If your address is within range you will be able to choose Local Delivery during checkout.
We will replace an item if it is defective or not as described. To initiate an exchange, send an email to Chaos@vanAnnies.com and include a photo that illustrates the problem. No returns.
Thank you for supporting a micro business!