SHIPPING DELAY Oct 1-10, 2021
Special orders placed after September 26 will be processed on October 11. In-stock items will ship through September 30. In-stock items ordered after that will be reserved for you.
If your items are in stock then we'll ship them as quickly as possible, usually within two business days. If your order includes both in-stock and special-order items then the entire order will ship when the special-order items are ready.
The following item types have been pre-printed and have no additional production time:
For any items marked as special order, the following production times apply:
This is the time for production before shipping. Shipping days are in addition and are determined by the carrier.
Shipping costs are based on package weight. Use the shipping rate calculator in your shopping cart to see the cost of shipping before checkout.
Most packages ship via USPS, but for larger packages we may substitute FedEx Ground or UPS Ground at our discretion. All packages ship from Tempe Arizona USA.
We now also offer local delivery for many orders in the Tempe area. It costs less than shipping and is free for orders of $150+. If your order qualifies then you will be able to choose Local Delivery during checkout.
All sales are final. However, we will replace an item if it is defective or not as described. To initiate an exchange, send an email to Chaos@vanAnnies.com and include a photo that illustrates the problem.
Thank you for supporting a micro business!